PBS Facility Service, a leading provider of facility management and janitorial services based in Brooklyn, NY, is seeking an experienced Sales Manager to drive our business growth. This role is pivotal in overseeing our current portfolio and spearheading expansion initiatives within the tri-state area (New York, New Jersey, Connecticut). The Sales Manager will play a crucial role in developing and executing strategic sales plans, building strong client relationships, and ensuring the highest level of client satisfaction.
Who you are:
As the Sales Manager, you will be responsible for leading and managing the sales team, setting and achieving ambitious sales targets, and expanding our market presence. You will work closely with other departments, including operations and customer service, to ensure seamless service delivery and optimal client experiences. The ideal candidate will have a proven track record in sales within the facilities management or janitorial services industry, be highly motivated, and possess excellent leadership and organizational skills.
What you will do:
Lead and manage daily sales operations, ensuring alignment with company goals.
Oversee and nurture the existing client portfolio in the expanded regional area (NY, NJ, CT, PA, etc.), ensuring high levels of client satisfaction and retention. Identify, and pursue new business opportunities, expanding our footprint within the region.
Collaborate with the operations team to ensure seamless service delivery and meet client expectations.
Develop and implement strategic sales plans to achieve and exceed revenue targets.
Develop and grow key verticals, including doorman and concierge, porter, and handyman services.
Analyze market trends and competitor activities to inform sales strategies.
Prepare and present comprehensive sales reports and forecasts to senior management.
Build, train, manage, mentor, and motivate the sales team to achieve high performance and professional growth.
Oversee the effective use of the company CRM system, ensuring accurate and up-to-date records, and leveraging CRM data to drive sales strategies.
What you will bring:
5-8 years of experience in a senior sales role, such as Sales Manager or Accounts Manager, preferably within the facilities management or janitorial services sector.
Proven track record of meeting or exceeding sales targets and driving business growth.
Exceptional communication skills, both written and verbal, with a strong ability to listen and understand client needs.
Strong organizational skills, including project management, scheduling, prioritization, and delegation.
Ability to analyze sales data and key performance indicators to drive strategic decisions.
Experience with CRM systems, with the ability to oversee and ensure their effective use.
Bachelor's degree Business Administration, or a related field a plus.
Demonstrated ability to lead and inspire a high-performing sales team.
Highly motivated and goal-oriented, with a passion for business development and client relationships.
Experienced in the facilities management or janitorial services industry, with a deep understanding of market dynamics.
Skilled in building and maintaining strong client relationships, with a focus on delivering exceptional service.
