Company Description
Joinus at Accor,wherelife pulseswithpassion! Mercure Grand Hotel Bahrain As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart, Joinus andbecomeaHeartist. Job Description
Reports directly to the Director of Sales & MarketingSupervises sales & marketing team members at the absence of DOSM.Interacts with various categories outside and inside the local community including but not limited to travel industry representatives, major companies, governmental establishments, competitors, media departments, event organizers etc…Cooperates, coordinates and communicates with All Sales & Marketing team and other department heads at the absence of DOSM as appropriate.Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.Proactively prospecting new accounts for Mercure Grand Hotel SEEF Bahrain and follow the sales process through to convert into 'producing' accounts.To assist DOSM with establishing annual budget and action plans.To maintain complete and supported records of all sales agreements, Contracts and quotes for the hotel as per Mercure Grand Hotel SEEF Policies and Procedures.To achieve own revenue goals.
Provides answers that are adapted to customers' needs, taking the accommodation possibilities into accountRapidly identifies the new customer and modifies the sales pitch accordinglyInforms customers about the services on offer at the hotel and encourages useIs familiar with the local area around the hotel, including the competitionSuggests other Mercure or Accor hotels to customers if the hotel is full
Additional Information
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Increasing the average expenditure for guest.Increasing the corporate percentage in the sales mix.Increasing average room rate to exceed yearly budget.Increasing business volume during off-season periods.Sales & Marketing promotion: Both Rooms & F&B; promoting FIT; seminars and tour groups business; meeting rooms, cocktail receptions; etc. Moreover meeting with concerned department to work on promotion material i.e. flyers to cover the yearly hotel promotion and events.
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