At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States and Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
We have more than 9,000 people working for Popular in Puerto Rico, United States, Virgin Islands and Latin America.
Come and join our community
General Description
Help empower results for our clients by delivering effective solutions to their risk exposures. You will be responsible of providing insurance advice to the internal and/or external Producers related to Personal Lines. Effectively place insurance risk with the company's represented and complete the subscription process in accordance with the applicable laws, regulations, guidelines, and manuals.
Essential Duties and Responsibilities
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Develop deep understanding of client's risk exposures.
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Negotiates terms and conditions with the Insurance Carriers.
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Quote and place risk exposure with the insurance carrier that best cover clients need.
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Proficiently performs functions on the agency management system and assist others as needed.
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Ensures that policies issued include coverages requested and that information included in the policy is accurate and according to the specifications received.
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Acts as a resource to other, with ability to train others.
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Researches and analyzes data contributing to the development and enhancements of a client's insurance program, and recommends coverages.
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Process endorsements and renewals.
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Analyze requests, appraisals and customer needs to identify the best product for the client.
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Manage notices of non:renewal or cancellations from insurers and identify alternatives for risk placement.
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Document and/or maintain the agency's core system with update information of the policies and /or specifications received from the internal/external producers .
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Communicate with clients in the renewal process to obtain information of their policy and update changes.
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Provide support to the Insurance Producers with the prospective clients explaining features and merits of policies offered recommending amount and type of coverages based on analysis of prospect circumstances.
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Provides support to the claims department.
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Other duties may be assigned.
Education
Bachelors Degree
Experience
Minimum five (5) years of experience in the placement and subscription of personal lines insurances
Certifications / Licences:
The following certifications and/or licenses are preferred:
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Property and Casualty License or
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Certified Insurance Counselor (CIC) or Certified Insurance Service Representative (CISR) designation
Other Qualifications:
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Strong communication, analytical, negotiations and team management skills
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Fully bilingual (Spanish and English) writing and conversational.
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Experience in handling objections.
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Able to multi:task, prioritize and organize work with attention to detail in a deadline:oriented environment
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Proficiency in Word Processing, Presentations, Spreadsheet, Internet, other related software.
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Identifies and resolves problems in a timely manner. Work on alternative solutions.
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Knowledge of Insurance products, services, underwriting and business laws and regulations.
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Must demonstrate leadership, logic and reasoning skills.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
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