Pay rate is $17.00 per hour plus additional tips
Job Department:
Job Division:
Reports to: General Manager
Job Location:
State: California
FLSA Status: Non-Exempt
Prepared Date: 2016
Job Summary and Mission
This position contributes to the success of Earthbar by providing an exceptional customer service experience to all customers. Our Shift Lead strives to make a positive impact on the team, and champions others to follow their lead. You are the go-to shift leader in the absence of the Assistant General Manager and General Manager, representing the Earthbar brand with excellence. As the Shift Lead, you empower the lives of our customers by providing products that are on the forefront of nutrition and innovation. Earthbar employees have a Life is Awesome mindset and bring added value to the community and our growing company.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Acting manager of the store in the absence of Assistant General Manager and General Manager; leading and managing shifts. Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Earthbar.
Maintains a calm demeanor, especially during periods of high volume or unusual events to keep store operating to Earthbar standards.
Anticipates customer and store needs by constantly evaluating environment and customer cues.
Delivers exceptional customer service to all customers; responds to customer needs in a timely manner.
Follows Earthbar operational policies and procedures, including those for cash handling, safety, and security, to ensure the safety of all members during each shift.
Maintains a clean and organized workspace so that other team members can locate products easily.
Provides quality beverages consistently by adhering to all recipes.
Follows health, safety, and sanitation guidelines for all products.
Maintains regular and punctual attendance.
Qualifications:
Ability to move and/or lift up to 50 lbs.
Ability to quickly learn new procedures, processes, and product knowledge.
1-2 years of experience in food/beverage environments making smoothies and/or specialty beverages, or experience in retail and hospitality.
Barista, Nutrition, and Culinary education experience a plus!
Must have (or obtain) a California Food Handlers License (i.e., ServSafe) prior to employment.
Shifts:
Part-time/Full-time
Hours vary Monday-Sunday, early morning to evening shifts.
Must be able to work a flexible schedule, including weekends and holidays, with or without reasonable accommodation.
Earthbar, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Earthbar, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Earthbar, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Earthbar employees to perform their job duties may result in discipline up to and including discharge.
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