Sr. Solution Consultant - Pro WFM
General Information
Ref #:
20240040071
Travel Amount Required:
Up to 25%
Job Type:
Regular-Full Time
Location:
USA - USA - Remote
Company Overview
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG
Description & Qualifications
Description
UKG is seeking energetic, customer-focused individuals to implement Workforce Management (WFM) solutions for Enterprise level customers, using UKG products in customer locations and/or departments in hardware/software, multi-vendor, or multi-protocol environments. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide excellent customer service.
As a Solution Consultant, you will sculpt the design of the application and utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. You will work in a team environment at customer sites to implement and support products that UKG sells to its customers and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations. Job responsibilities may include:
Coordinate and perform all phases of UKG's implementation methodology
Provide timely follow-up and resolution of open project-related items
Using professional concepts, implement software in various environments
Configuring software applications
Following practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors
Achieve positive customer satisfaction outcomes
Work collaboratively with customers and team members to achieve desired project results
Qualifications
Basic Qualifications:
3+ years of related work experience in a software environment
Domain knowledge of Human Capital Management
Flexibility to travel as needed up to 25%
Preferred Qualifications:
Experience implementing time and attendance, scheduling, labor management, ERP or similar domain product/systems
Excellent communication, customer service, and consulting skills
Bachelors Degree or equivalent
Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
General Business Acumen
Experience with Microsoft Office Suite, PowerPoint creation, and Smartsheet
Pay Transparency for Colorado, New York, Washington and California
The pay range for this position in Colorado, New York, Washington and California is $68,100 to $97,900, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.
Information about UKGs comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.
San Francisco Bay Area Pay Law
There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $78,315 to $112,585 per year.
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement.
View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******.
