Bollinger Motors is seeking a Sales/Service/Marketing (SSM) System Support Manager to oversee the development and implementation of Salesforce solutions to meet Bollinger Motors Business Needs. This position reports to the Chief Revenue Officer. This is an in-person role at the company's Oak Park, MI headquarters. Essential Duties & Responsibilities Oversee the design, development, and implementation of systems associated with the functional activity relating to SSM, Salesforce being primary, and ensuring they align with business requirements and best practices. Collaborate with business stakeholders to gather and analyze requirements, translating them into technical specifications. Develop and maintain project plans, timelines, and budgets for all SSM projects. Ensure the quality and performance of Salesforce solutions through code reviews, testing, and optimization. Stay up to date with Salesforce platform updates, new features, and industry trends. Provide technical expertise and support for complex Salesforce issues and challenges. Foster a culture of continuous improvement and innovation within the development team. Coordinate with other IT teams and departments to ensure seamless integration of Salesforce with other systems. Manage vendor relationships and third-party integrations as needed. Assist Sales, Service, Marketing, and Finance with any technical issues revolving around programs such as Salesforce, PLEX, Adaptive and middleware software. RequirementsEducation, Skills and Knowledge We are focused on building a great team and beyond the technical skills, we require humility and teamwork. We expect to work in the office full-time, and we are a dog-friendly company. Bachelor's degree in computer science, Information Technology, or a related field. 5+ years' experience with Salesforce Experience with Marketing Cloud, ZoomInfo, Adaptive, and PLEX a plus. Strong knowledge of Salesforce platform, including Apex, Visualforce, Lightning components, and Salesforce APIs. Experience with Salesforce administration, configuration, and customization. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Administrator) are a plus. Automotive background with large OEM preferred "Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time." ***No unauthorized third parties*** At Bollinger Motors, Inc., we celebrate the unique differences of our employees and recognize a diverse and inclusive workforce drives curiosity, innovation, and ultimately the success of our business. We are committed to providing a workplace free from harassment and discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, arrest record, genetic information (including family medical history), marital status, veteran status, or any other status protected by applicable law. Bollinger Motors complies with applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.?Whenever possible, Bollinger Motors will provide reasonable accommodations to applicants and employees who need them due to religious beliefs, disabilities, or medical conditions.
