** Store Assistant Manager - Lake Forest**
**Job Category****:** Thrift Stores - all positions **Requisition Number****:** STORE005657 Showing 1 location **Job Details**
**Description**
Become part of a dedicated team member at The Salvation Army!
We are immediately hiring a Store Assistant Manager at our Lake Forest store. This is an excellent opportunity to get a start or improve your customer service skills and retail career.
Together we can continue to serve and impact our local community while contributing to the success of our Adult Rehabilitation Program. If you are friendly, hard-working, and enjoy helping others then apply to The Salvation Army.
For more information on this position, please read below:
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
1. Takes an active role and partners with the Store Manager in the day-to-day operation of the store.
2. Assumes responsibility for all day to day store operations in the absence of the Store Manager.
3. Provides coaching, training and development to the Store Employees.
4. Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
5. In absence of Store Manager, coordinate daily morning and shift change team meetings.
6. Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
7. Provide training for new personnel on store policies and procedures by The Salvation Army.
9. Completes all tasks as assigned by the Store Manager; District Sales Manager; Command Retail Directors and Command Administration
10. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
11. Ensures store is maintained at ARC Merchandising Standards; adequate inventory levels on hand. Store is at CNO standards. Ensure timely completion of regular and accurate Rag Out from the sales floor.
12. BRP (Back Room Processing) In absence of Store Manager, ensures that the Material Handlers are working effectively and efficiently to meet daily processing goals as outlined in Material Handler Standard Operating Procedures/Job Description.
13. In absence of Store Manager, ensures that the Sales Associate/Material Handler (s) working the donation sites are working effectively and efficiently as outlined in the Donation procedures.
14. Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers and safe at all times and banking of cash receipts as per ARCC policy.
15. Attends Monthly Store Meetings.
16. Assists the Store Manager on ensuring that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to Administration. Assists with Weekly Store Meetings with store teams.
17. Responsible for the protection of property and building.
18. May transfer from store to store at the direction of Command Retail Directors and Command Administration.
19. Implement appropriate loss prevention measures.
20. Other written or verbal duties as may be assigned by the Store Manager, District Sales Manager, Command Retail Directors and Command Administration.
**QUALIFICATIONS**
High School Diploma or equivalent.
Must have a minimum of 2 years previous Retail Management/Supervisory experience.
Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.
Must hold a valid Drivers license, be able to show proof of insurance.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers and donors.
**PHYSICAL REQUIREMENTS**
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
Ability to operate a telephone
Ability to lift up to 50 lbs.
Ability to perform various repetitive motion tasks
**THE SALVATION ARMY MISSION STATEMENT**
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Required**
High School or Equivalent or better.
**Experience**
**Licenses & Certifications**
**Required**
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
