OverviewLocation: Oak Brook TerraceHours: Full-Time.Holistic benefits designed to help our team members flourish in all aspects of their lives, including: Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.$5,250 Tuition Reimbursement per year. 40 hours paid volunteer time off. A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 401(k) MatchProfit-sharing program ResponsibilitiesThe Journeys and Adventures that Await* Greet patients in a friendly manner whether on the phone or in person..* Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.* Verify patient personal and insurance informationcoordinate pre-op testing per insurance.* Single point-of-contact for internal staff and external inquiries for all scheduled procedures.* Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.* Contact patient to confirm procedure/surgery.* Explain and verify proper prep instructions with patients, route to nurse if appropriate.* Prepare all essential paperwork for referral coordinator and facilities.* Verify daily doctor's schedules, print and distribute to appropriate personnel.* Maintain the strictest patient confidentiality.* Work with billing staff to ensure all procedures are charged.* Cover/fill-in for co-workers as needed.* Track case volume and direct cases to facilities per direction of management team QualificationsThe Experiences You Bring* Medical terminology, verbal and written. * CPT and ICD-9 coding. * Referral process.* Must have the ability to learn new computer programs. * Act professionally towards customers, physicians, and co-workers. * Must be able to multitask and prioritize. * Must posses time management skills.* High school diploma or GED* 2+ years prior surgery scheduling, telephone, computer and customer service experience.