*Job Overview*
We are seeking a skilled Table game Supervisor, is responsible for supporting and ensuring operations run smoothly through positive interactions with guests, resolution of disputes and management of floor operations on an ongoing basis. Responsible for the training and equitable treatment of all Casino personnel.
Responsible for building and maintaining a team atmosphere both within and across departments through effective communication, leadership, coaching and employee development
*Duties*
· Comply with the responsibilities and obligations of your job, in accordance with Company rules, good faith and diligence.
· Observe the safety and hygiene measures established by the company.
· Refrain from engaging in improper, disorderly, criminal or immoral conduct that may reasonably affect the best interests of the company.
· Comply with management's orders and instructions in the regular exercise of their management powers.
· Do not compete with the company's activity.
· Contribute to improve the productivity and competitiveness of the company.
· All duties arising from the employment contract or the rules and rules established by the company that are not contrary to law, morality and public order.
· Availability to work rotating shifts, weekends and holidays as needed.
· Must possess excellent communication skills
· Ability to read, write and communicate effectively in English & Spanish
· Ability to focus and clearly distinguish differences in money and cheques
· Must have the ability to deal effectively and interact well with the guests and other team members
· Strong basic math skills
· Must have a professional attitude and appearance
· Superior guest service and interpersonal skills
· Must pass audition demonstrating proficiency basics Casino Games blackjack, craps, roulette, and specialty games
· Must have the ability to effectively present information one-on-one and in small group situations to guests and other employees
· Must be able to handle conflict situations calmly with skill and professionalism
· Must be able to work independently and as a team member
· Must have knowledge of assigned games, ability to deal games, and perform basic math
· Must be able to distinguish winning/losing combinations and settle wagers accordingly
*Experience*
- Prior experience in a casino environment is preferred
- Strong customer service skills
- Ability to handle cash transactions with precision
- Proficiency in basic math for calculating payouts
- Leadership skills for supervising gaming tables
- Conflict management abilities to handle challenging situations
Education, Skills and experience:
High School Diploma
Casino Supervisor License
1-2 years supervisory experience
Gaming, Hospitality or Customer Service
Send your Resume and Join Us
Job Types: Full-time, Contract, Temporary
Benefits:
Flexible schedule
Health insurance
Life insurance
Physical Setting:
Casino
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Rotating weekends
Experience:
Customer service: 1 year (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
