Telecommunications Distribution (Osp & Isp) It Engineer I

Salary: $75,617.00 - $113,033.02 Annually

Location : Mesa, AZ

Job Type: Full Time

Job Number: 14987

Department: (H155)Innovation and Technology

Opening Date: 08/23/2024

Closing Date: Continuous

Description/Duties The City of Mesa's Department of Innovation and Technology (DoIT) is hiring a Telecommunications Distribution (OSP & ISP) IT Engineer I. Position Assignment:
Assists with the creation of engineering documentation including drawings, installation and splicing details, specifications, and illustrations to support the installation and maintenance of the telecommunications distribution system. Reviews and provides comments on engineering documentation and plans. Assists with the creation of statements of work for the installation and maintenance of the telecommunications distribution system. Enters data into fiber and conduit management software and ensures telecommunications distribution data is entered into the City's GIS. Locates underground telecommunications infrastructure pathways. Performs installation, maintenance, modification, troubleshooting, repair, and/or inspections work for communication pathway systems, in small, cramped areas for extended periods of time, in a variety of weather conditions, utilizing special equipment and training. Moves telecommunications and cabling pathway systems components weighing up to 200 pounds with an aid to assist and pushes manhole and vault lids for distances up to 10 feet with the assistance of a second person. Enters confined spaces such as vaults and manholes up to a depth of 10 feet, with the assistance of a ladder, hoist, etc., and works at elevated levels up to 15 feet to perform operational support, inspections, and surveys for communication pathway systems. Sets up and removes barricade and traffic cones to re-route traffic and pedestrians, to provide a safe work area when accessing manholes, vaults, pull boxes, etc. Detects hazardous situations at work (such as, but not limited to, traffic sounds when working near moving traffic, backup warning devices when working around moving equipment, sirens, calls for help, and other hazards when at construction sites). Distinguishes colors to identify color-specific indicator lights, wires, cables, and electronic components that use standard industry color codes.

About the Ideal Candidate:
The ideal candidate for this position will have some experience in the installation, testing, and maintenance of telecommunications distribution systems (OSP &ISO). The ideal candidate will know basic industry standards for the installation, testing, and maintenance of fiber optic and copper cables plant and be willing to learn and apply City and DoIT standards, specifications, and practices to the City's telecommunications distribution systems. The ideal candidate will have some experience with processes designed to manage telecommunications distribution systems and be willing to maintain the data in various application software to ensure reliable documentation. The ideal candidate will have experience in customer service and the ability to speaking in small to large groups during construction meetings.

The Information Technology (IT) Engineer I class provides skilled technical services in support of installation, configuration, testing, integration, and ongoing support for City applications or infrastructure within one of the technical support areas of Business Applications and Application Development; Business Analytics; Database; Desktop and Mobile Services; Service Desk; Geographic Information System (GIS); Network; Security; Unified Communications; Server, Storage, and Backup; and Police Department-Information Technology (PDIT) Security.

Common responsibilities and skills include: leadership skills such as performing independent judgment and decision-making especially related to diagnostics and troubleshooting with individual applications or infrastructure; providing quality written and verbal communications/presentations to customer areas in primarily small, yet formal settings; technical lead coordination of day-to-day activities of technical staff (by assignment); performing primary and secondary application or product support within one of the technical support areas of Applications and Web Development; Business Analytics; Database; Desktop and Mobile Services; Service Desk; GIS; Network; Security; Unified Communications; Server, Storage, and Backup; and Police Department-Information Technology (PDIT) Security. This class may perform technical and/or project leadership for one or more small- to medium-scale projects. This class is also responsible for positively and actively participating in team training and demonstrating team skills learned by applying and reinforcing team principles in daily work with functional teams.

Common duties include: performing work on one or more assignments simultaneously such as configuration, development, integration, testing, and resolution of problems for systems; assessing, troubleshooting, and following established guidelines in escalation of hardware, software, and networking problems; initiating and/or maintaining Incident Reports (IRs) using an on-line incident management system; preparing and/or updating system documentation; controlling changes in system environments to ensure stable and reliable delivery of computer resources; developing and analyzing data for the purposes of problem resolution and strategic planning; implementing, maintaining, and monitoring operating systems and related subsystems; participating in projects and leading small projects and activities related to City computer systems, data, and infrastructure; participating in the design of programs and installing and/or implementing information systems; designing, developing, and implementing processes, procedures, and strategies for systems that function or communicate across multiple platforms; supporting computing processes executed across multiple platforms and/or networks; and utilizing forecasting, trend analysis, monitoring, and reporting tools. Project management duties including estimating task duration and complexity, developing work plans, and scheduling target completion dates; informing customer and management of project status; coordinating efforts of team members; reviewing adherence to policies and procedures; reviewing results with and motivating team members; and ensuring all work is done in alignment with City and IT long-term strategies. This class is also responsible for performing related duties as required. This class is FLSA exempt-computer professional. (Part-time employees in this class are FLSA nonexempt.)

Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions. Qualifications & Requirements Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Minimum Qualifications Required. Any combination of training, education, and experience equivalent to graduation from an accredited college or university with an Associate's Degree in Computer Science, or a related field, such as Engineering or Geography (by assignment). Considerable (3 - 5 years) computer systems experience in at least one of the following technical support areas: Applications, Database, Desktop, GIS, Help Desk, Network, Security, Server, Service Desk, Telecommunications, or Web.

Special Requirements. For this position, an individual receiving a conditional offer of employment from the City of Mesa must pass a background investigation through the City of Mesa Police Department, the Arizona Department of Public Safety, and Federal Bureau of Investigation prior to commencing employment with the City of Mesa. Must possess a valid Class D Arizona Driver's License by hire or promotion date.
Link to Job Description

A is linked here.

01

Did you graduate from an accredited college or university with an Associate's Degree (or higher) in a technology field such as Electronics, Telecommunications, Information Technology, or related field? Please detail your education on your application. Yes No

02

Do you have any combination of education, training, and experience equivalent to a two-year course of study in Electronics, Telecommunications, Information Technology or related field? Please include this information on your application, including credit hours completed. Yes No

03

How many years of work experience do you have in the installation, termination, and/or maintenance of at least one of the following: fiber optic cable plant/infrastructure, conduit systems, telecommunications distribution systems, IT infrastructure projects, preparation of statements of work and other engineering documentation, and/or software packages utilized for managing fiber optic cable, outside cable plant facilities, and/or telecommunications distribution systems? Please include this information on your application in the Work Experience section. None Some but less than 1 year 1 year or more but less than 3 years 3 years or more

04

Do you possess any professional certifications in areas related to telecommunications distribution systems from a manufacturer or an organization such as BICSI? If so, please list below. If none, please type N/A.

05

Do you have experience in the installation, testing, and/or maintenance of fiber optic, copper cables, and ancillary devices or mechanical tools? Please also include your employers. If so, please detail your experience below. If none, please type N/A.

06

Do you have experience using common computer tools such as Microsoft Office (Word, Excel, Outlook, PowerPoint), Project, and/or Visio? If so, please detail below. if none, please type N/A.

07

Do you have experience with computer-aided drawing packages such as Visio, AutoCAD, 3GIS, etc.? If so, please detail below. if none, please type N/A.

08

Do you have a valid Class D Arizona Driver's License, or can you obtain one by hire or promotion date? Yes No

Required Question