Job Description
About Us:
Founded in 1968 to meet the post-secondary and continuing education needs of Cecil County residents, Cecil College has been serving the community and shaping its future for more than 50 years. The College is governed by a Board of Trustees appointed by the governor. The College's fifth president, Dr. Mary Way Bolt, reports directly to the Board of Trustees.
Cecil College is centrally located in Maryland's most northeastern county, just one half mile from Interstate 95. It is easily accessible from Philadelphia and Baltimore, as well as from Wilmington, Delaware.
With a diverse student population, Cecil College enrolls approximately 2,500 credit students and 3,400 non-credit students. Cecil offers associate degrees, certificate programs and non-credit classes. Cecil offers a variety of associate degree and certificate programs.
Through its open admissions policy, Cecil College provides learning opportunities for all who have the desire and ability to benefit from its courses and programs, regardless of age, gender, ethnic origin, sexual orientation, disability, or socioeconomic status.
Employees of Cecil College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia.
Applicants must be currently authorized to work in the US, as the College does not offer Visa sponsorships.
GENERAL RESPONSIBILITIES
The Theatre Assistant maintains regular Box Office hours to process online, phone and walk-up ticket orders and ticket exchanges. They become familiar with the administrative and back-end management of the AudienceView ticketing system and demonstrate skills in processing all sales in an efficient manner. Theatre Assistants will also help with the overall organization and set up of the theatre for productions and events.
This position works on an as needed schedule. Shifts will be posted on the scheduling site, and employees can pick up shifts if they are available to work them. Shifts will be posted monthly, with some shifts being added if business demands it. Shifts will be posted with information about the type of work that will be required during the shift.
Required to work a minimum of 6 shifts in each quarter, dependent on start date (July - September, October - December, January - March, & April - June), but may not work over 29 hours in a single week (Saturday - Friday). Individuals who are not able to work a minimum of 6 shifts each quarter, will no longer be considered active, which may lead to separation of employment status. The Director of the Milburn Stone Theatre or their designee may review and adjust the amount of shifts each quarter based upon the needs of the MST and inform employees of any changes.
Due to the need of interaction with students, employees, and the college community this position requires in person presence.
The Theatre Assistant reports to the Director.
Responsibilities: Processes in-person, online and telephone ticket orders using the ticketing systemProvides excellent customer serviceUses cash register and responsible for closing out at end of shiftRequired to work weekend and evening performances when applicableAssists patrons and outside rentals with a professional, positive, and friendly demeanorGeneral office duties (including, but not limited to filing, copying, preparing mailings, etc.)Proficient computer skills, including Microsoft Word and ExcelOversees concession set up and replenishmentOrganizes and trains volunteer ushers for in-house productions and rentalsMaintains lobby aestheticsProvides administrative assistance to the Director & Artistic DirectorAssist in the Theatre House & Theatre Shop with organization and clean upAssist in preparation with upcoming Productions and Rentals which can include Hanging Lights, Painting, House Clean Up, Backstage Clean Up, etc. Any specialized work will be overseen, and training will be provided by the Scenic Manager, Audio & Lighting Tech, and The Stage & Rigging ForepersonPerforms other related work as required Requirements:
Education: High School Diploma
Proficiencies: Computer Skills: Microsoft Office
Experience: 2-3 years of Customer Service
Physical Demands:
This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.
Work Environment:
Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office or meeting and training rooms, e.g., use of safe work place practices with office equipment, avoidance of trips and falls, and observance of fire and building safety regulations, and traffic signals when driving.
General Benefits:
Cecil College offers part-time employees a wide range of benefits, including accrual of sick and safe leave (1 hour of sick and safe leave accrued for every 30 hours worked); opportunity to open a voluntary retirement account with TIAA or Fidelity; employee paid short term disability based on eligibility guidelines; access to the Fitness Center and library and tuition waiver based on eligibility guidelines.
This is a non-exempt (hourly), overtime eligible position; Grade 101; salary will be $15/hr.
Deadline: For best Consideration apply by October 31, 2024
Based upon the budgeted hours of a position, contribution to the Maryland State Retirement Pension System may be required.
*We are committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. Cecil College will not discriminate against any individual by reason of race, color, national origin, ancestry, age, religion, disability, sex, sexual orientation, gender identity and expression, genetic status, genetic information, veteran status or any other status protected by federal, state or local laws.