Job Type Full-timeDescriptionFor over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth, with expansion into four states and a future dedicated to continued growth. As our family expands, we live and work by our core values: integrity, excellence, trust, caring, tradition, and innovation. Under supervision of the Director of Operations, serve as Traveling Medical Assistant/Area Specialist, responsible for: Supporting a geographically dispersed team across multiple locations. Cross-trained as a Medical Assistant (MA) and a Patient Services Representative (PSR) to be able to support all MA and PSR positions and functions. Enthusiastically performs day to day operational responsibilities associated with supporting assigned locations, including providing direct patient care. Will provide project support and integration go-live support for a new physician and/or new practice location onboarding; Requires the ability to travel to multiple locations.Essential Duties and Responsibilities: MA responsibilities include but are not limited to:Interview patients to gather medical history and update medical recordsGather basic vital signs, including temperature, blood pressure, height, weight and pulsePrepare treatment rooms and patients for examSterilize necessary instrumentsManage medical supplies and materials and work with Area Supervisor to order necessary inventoryTake appropriate x-raysPerforms administrative tasks as requiredPSR responsibilities include but are not limited to:Greet patientsCheck in patients and assist with individual concerns, as they ariseCollect appropriate information including insurance overview, co-pay and deductible assignment and open balances Takes initiative in the flow of daily operationsProvides go-live integration support for new physicians and staff in new locationsProvides on-site training support for new or existing staffAids in developing, enforcing and implementing process and protocolSupports the inventory process Supports the expectation of professional, ethical and patient-focused conduct Develops effective working relationships with peers and physiciansAttend meetings and calls as requiredOther duties as assignedRequirementsEducation and ExperienceHigh school diploma or equivalentContinuing education preferred Certified Medical Assistant certificate preferredExcellent organization abilitiesExcellent written and oral communication skillsCreative and persistent problem solverAttention to detail and accuracyClient/service oriented (internal and external)Maintain strict confidentiality of sensitive informationAbility to multi-task and prioritize workload in a fast-paced environmentMust be self-motivated with the ability to complete projects independently within established timeframesAdvanced understanding/knowledge of computer data entry, Microsoft Excel and ability to navigate through any business-related softwareProficient typing skillsSCHEDULE:Schedules include practice operations Monday through Saturday, including up to an average of two Saturdays a month. Daily schedules are typically 4-12/hour shifts.TRAVEL: Local travel is required to locations within your assigned geographic region. This role will be assigned to cover a regional area however you may be required to occasionally travel outside of your assigned area. The Area Operations Specialist must have reliable transportation and be able to travel site to site, as assigned. Travel bonus is available for support of clinics outside the assigned area. This role is eligible for mileage reimbursement as well. BenefitsExcellent company paid medical, dental, and visionCompetitive compensation PTO401k with 4% matchCompany paid short term disabilityLife insurancePet insurancePHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS:This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer, and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hearSpecific vision abilities required by this job include close vision, distance vision and depth perceptionAMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS:Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.
