Vice President, Account Manager, Securities Services About the Company Renowned commercial investment banking company with an international reach
Industry
Financial Services
Type
Public Company
Founded
1812
Employees
10,001+
Categories Wealth ManagementCredit CardsBankingFinancial ServicesBanking & MortgagesConsulting & Professional ServicesBrokerageBusinessCommon PurposeFinanceFinancial IngenuityFinancial ResponsibilityGlobal BankInvestingInvestment BankingResponsible FinanceGlobal BankingGlobal FinanceInvestment BankInsuranceAsset ManagementInvestment ManagementFinancial TransactionsInternational TradeCapital ManagementAssistance ServicesRisk AnalysisHome OwnershipLending ServicesFinancial TradingForeign TradeMobile CommunicationBlockchainRegulatory AffairsSustainabilityCorporate CitizenshipCredit Specialties bankingcommercial bankinginvestment bankingwealth managementcredit cardscapital marketsequity and fixed income researchconsumer lendingcash managementand transaction services Business Classifications B2BB2C About the Role The Company is seeking a VP, Account Manager for Securities Services within its Institutional Clients Group. The successful candidate will be the primary contact for operational service-related escalations, ensuring the delivery of a best-in-class client experience. This role involves creating collaborative relationships with clients, leading the resolution of operational and service issues, and acting as an advocate for clients within the business. The VP and Account Manager will also be responsible for setting standards for exceptional client service, leading client service reviews, and soliciting and acting on client feedback to continuously improve service delivery.
Applicants should have a BS/BA degree in a relevant subject or equivalent work experience, a strong background in global financial institutions, and a comprehensive understanding of securities services products. The role requires a strong customer focus, the ability to build trust with clients and senior leaders, and a proven track record in a client-facing role. The ideal candidate will be results-oriented, a self-starter with a continuous improvement mindset, and have the ability to lead cost-saving initiatives and manage operational risks. Strong analytical, problem-solving, and influencing skills are essential, as is the ability to work effectively and independently with a focus on proactive client management.
Hiring Manager Title
Client Executive (CE)
Travel Percent
Less than 10%
Functions Finance