Vice President, Channel And Customer Account Management

Vice President, Channel and Customer Account Management About the Company Leading provider of cybersecurity detection & prevention software

Industry
Computer & Network Security

Type
Privately Held, VC-backed

Founded
2015


Employees
201-500

Funding
$51-$75 million


Categories Cyber SecurityInformation TechnologySoftwareInformation Technology & ServicesTechnologyAircraftFightersP-51 MustangSecurityComputersDesign ServicesIntegration ServicesIT Management Specialties Cyber Breach DetectionIncident ResponseEndpoint ProtectionMalware Analysisand Managed Services About the Role The Company is seeking a Vice President of Channel and Customer Account Management to lead a team dedicated to driving Annual Recurring Revenue growth. The successful candidate will be responsible for managing and supporting a team with a strong focus on net dollar retention, cross-selling, and the expansion of product usage. This high-impact role requires the ability to effectively manage a team, accurately forecast and track performance, and work with partners as a trusted advisor to ensure customer satisfaction and product adoption. The role also involves building and maintaining strong relationships at all levels and executing engagement strategies to meet the company's revenue goals.

Applicants should have a minimum of 7 years' experience in leading account management or sales teams, with a preference for those with a background in the cybersecurity or MSP space. Strong knowledge of these industries is a plus, as is experience with CRM platforms. The role demands a leader who can drive results, develop and execute partner growth strategies, and work closely with revenue and marketing teams to meet business objectives. The ideal candidate will be a collaborative leader, with a proven track record in expanding and retaining customer and partner relationships, and will play a critical role in the company's mission to provide industry-leading cybersecurity to small and midsize businesses.

Hiring Manager Title
Chief Market Officer



Travel Percent
Less than 10%

Functions Sales/RevenueAccount Management/Optimization