Vice President, Key Accounts & Customer Success About the Company Innovative investment & infrastructure company advancing the electric vehicle (EV) transition
Industry
Financial Services
Type
Privately Held, VC-backed
Founded
2021
Employees
51-200
Funding
$200+ million
Categories Passenger CarRental ServicesAutomotive Parts & AccessoriesLeasingRenewables & EnvironmentCleanTechElectric VehicleFleet ManagementInfrastructureRenewable EnergySustainability Specialties Electric VehiclesClean EnergyEV ChargingInvestment ManagementSustainable InfrastructureEV LeasingFleet ElectrificationEV SolutionseFMCReal EstateFinanceInfrastructureRenewablesFinancial ServiceFleet ManagementInvestmentAuto FinanceElectric VehiclesEmissions ReductionESGand Sustainability About the Role The Company is seeking a VP, Key Accounts & Customer Success to lead a team of Key Account Managers and Customer Success Managers in the electrification of transportation. The successful candidate will be responsible for overseeing all post-sales customer activities, including onboarding, retaining, and expanding relationships with customers. This role requires a strategic and analytical mindset, the ability to drive growth initiatives within key accounts, and a strong focus on customer needs. The VP will be instrumental in guiding customers through their electrification journey, ensuring high-touch engagement, and acting as the voice of the customer to influence the development of new products and services.
Applicants should have a minimum of 10 years' experience in account management, sales, or customer success, with a background in mobility, fleet management, charging management, electric vehicles, or energy. The role demands a leader who is a proven builder, a strong collaborator and is passionate about the mission to combat climate change. The VP will be expected to develop and maintain a deep understanding of the company's products and services, establish key metrics for tracking customer success, and work closely with internal teams to deliver an exceptional experience for each customer. A Bachelor's degree is required, and an MBA is a plus. The ideal candidate will also have a track record of demonstrating the company's core values and a commitment to diversity and inclusion.
Hiring Manager Title
SVP, Customer Delivery
Travel Percent
Less than 10%
Functions Sales/RevenueAccount Management/Optimization
