Vice President of Operations About the Company Well-established restaurant firm
Industry
Restaurants
Type
Privately Held
About the Role The Company is seeking a Vice President of Operations with a strong background in the QSR industry. The ideal candidate is a dynamic and results-driven Operations Executive with a proven track record of driving operational excellence, enhancing customer satisfaction, and increasing profitability. Responsibilities for this role include optimizing processes, developing executive talent, and implementing innovative strategies to meet and exceed business goals. The successful candidate will be tasked with setting and breaking company records for sales increases, leading in food quality, customer satisfaction, and KPI scores, and managing the selection process for new franchise operators. Additionally, the role involves developing marketing relationships for promotional opportunities and creating action plans to improve staff retention.
Applicants for the Vice President of Operations position at the company should have a minimum of 20 years' experience in the QSR industry, with a focus on multi-unit operations. The role requires a candidate who is adept at leading a large team, fostering a culture of success, and has a history of developing high-performing executive and operational staff. The candidate should also have a strong background in franchise operations and a proven ability to work with multi-unit franchisees. Success in this role hinges on the ability to increase regional and district staff retention, as well as on the management of Google star ratings and other key performance indicators. A strategic mindset, excellent communication skills, and a passion for the industry are essential for this executive position.
Travel Percent
Less than 10%
Functions OperationsGeneral Management