VP, OPERATIONS - SAN FRANCISCO BAY AREA, CAPosition Title: VP, Operations Salary: $170,000-$175,000/yr. +/- (depending on experience) Other Forms of Compensation: Bonus Eligibility A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
Job SummaryAs the VP of Operations, this individual is responsible for managing a team, building and maintaining client relationships, developing strategic plans, and ensuring that assigned business operations are efficient and effective within an assigned territory.
Key Responsibilities: Meets commitment to results for all areas of responsibilities, including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs.Directs business to achieve high performance as measured by the company scorecard.Successfully builds relationships at all levels of the organizations.Identifies client's needs.Communicates account progress and new Company programs to client.Conducts and/or monitors customer, client, and associate satisfaction surveys.Visits clients and facilities regularly.Delivers the corporate communications and priorities to both the region team members and clients.Builds an effective and results-achieving team within the region.Communicates effectively with all team members.Ensures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfaction.Develops and monitors realistic and accurate budget and forecasts.Ensures that the Region is meeting financial performance and client forecasts.Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact.Ensures that Operations Team members are performing their responsibilities effectively.Ensures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly audits.Preferred Qualifications: Bachelor's degree is preferred, or equivalent professional experience.12-15 years upscale food service experience, including 10 years at the management level and five to seven years' experience of multi-unit management.Experience in personnel management including hiring, supervision, evaluation, and succession planning.Ability to multi-task as well as stay on task and concentrate with constant interruptions.Must be able to make business decisions based on financial reports and similar facts.Must be knowledgeable on HACCP controls along with proper storage and use of food.Excellent knowledge of Microsoft Office: Word, Excel, and PowerPoint.Must be able to read and interpret business records and statistical reports.Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Compass Corporate maintains a drug-free workplace.
Associates at Corporate are offered many fantastic benefits: MedicalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segment: Food Service, Chef, Culinary, Retail Sales, Hospitality, Retail
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