Vice President, Technical Solutions & Services About the Company Innovative cloud security solutions provider
Industry
Computer & Network Security
Type
Privately Held
Founded
2020
Employees
501-1000
Categories Computing InfrastructureData & AnalyticsHosting ServicesInformationComputersTechnologyInformation Technology & ServicesSecurity About the Role The Company is in search of a Vice President of Technical Solutions and Services to lead and scale its technical operations, with a focus on driving technical excellence and enhancing customer engagement across SaaS offerings. The successful candidate will be responsible for strategic leadership of the Technical Success, Professional Services, and Renewals teams, and will be expected to develop and implement innovative, non-traditional strategies that align with the company's objectives. This role requires a leader who can challenge the status quo, promote constant improvement, and establish a forward-thinking approach to customer and partner engagement.
Key responsibilities for the VP of Technical Solutions and Services include optimizing technical solution delivery, driving customer and partner-centric innovation, and fostering a culture of creative problem-solving. The ideal candidate will have a proven track record of at least 15 years in technical management roles within SaaS companies, with a strong background in cloud architecture, security, and related technologies. Operational excellence, collaboration, and influence are essential, as is the ability to proactively drive technical innovation and ensure that the company's services exceed expectations. The role demands a leader who can effectively collaborate with cross-functional teams and influence product development based on customer and partner feedback, all while maintaining a focus on data-driven decision-making and process optimization.
Hiring Manager Title
Global SVP, Customer Solutions & Experience
Travel Percent
Less than 10%
Functions EngineeringInformation Technology