Virtual Travel Technology Support Analyst

A technology company is seeking a Remote Travel Technology Support Analyst. Core Responsibilities of this position include: Researching and responding to incoming service requests and problem reports Maintaining detailed case notes Supporting Account Directors Qualifications Include: 5 years of specific experience with processes and tools in support of business travel Proven track record for effectively managing high volume caseloads Proficiency with troubleshooting and resolving complex technical issues. Advanced technical skills Experience with multiple helpdesk automation tools Bachelor’s Degree or equivalent experience