Are you ready to elevate your career with a premier commercial property company in Oak Brook, IL? We're seeking a highly motivated and organized Administrative Assistant to join the dynamic team and play a pivotal role in the company's success. As the key point of contact for valued tenants, you'll ensure their needs are met with exceptional service and efficiency. This exciting role offers a competitive salary of $48-50k, depending on experience.
Key Responsibilities of the Administrative Assistant: Act as the primary liaison between tenants and property management, swiftly addressing inquiries, concerns, and requests with professionalism and a smileTake charge of all tenant service requests, including maintenance, repairs, and facility improvements, ensuring timely resolution and delighting our tenantsKeep tenants well-informed with clear and effective communication about building updates, maintenance schedules, and policy changesOrganize and manage tenant appreciation events, meetings, and other engaging activities to foster a vibrant and positive community atmosphereMaintain accurate records of tenant interactions, service requests, and resolutions using cutting-edge property management softwareIdentify and address potential issues before they escalate, working collaboratively with the property management team to develop effective solutionsCoordinate with external vendors and contractors to guarantee top-notch service delivery and adherence to our high building standards Qualifications of the Administrative Assistant: Bachelor's degree preferredExperience in property management, tenant services, or a customer service roleExcellent interpersonal and communication skillsStrong organizational and multitasking abilitiesProficiency in property management software and Microsoft Office SuiteAbility to work independently and as part of a teamDetail-oriented with a proactive approach to problem-solving B-1