Overview
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
Under general supervision schedules appointments for patients medical procedures tests and studies ordered by the physician.
*Responsible for answering phone calls and scheduling patient appointments.
*Conduct patient pre-certification to ensure coverage for appointments and medical care.
*Schedule tests procedures and referral appointments.
*Communicate with patients regarding appointments and instructions for procedures and tests
*Collect insurance information and patient personal data.
*May collect fees such as co-pays / co-insurance.
*Perform other duties as assigned.
Qualifications Education and Licensure Required:
* High school diploma or equivalent required.
Minimum Experience:
* 2 years related experience in a healthcare environment preferred.
Minimum Knowledge Skills and Abilities:
* Excellent customer service skills.
* Ability to work both independently and as a team.
* Clear and effective communication skills.
* Ability to multi-task.
* Familiar with Microsoft Office software.
* Possess a strong work ethic and a high level of professionalism.
* Demonstrate positive professional customer service in all patient staff and visitor contacts.
* A team player who handles multiple projects simultaneously in a fast paced environment.