Here at Invictus Marketing Solutions, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking a Brand Ambassador to support our nonprofit clients, both new and existing, in their mission to expand their charitable reach. This role requires a proactive approach to innovative fundraising initiatives that enhance community contributions for our partnered charities.
The Brand Ambassador will play a pivotal role in executing direct marketing campaigns and engaging with consumers to promote our client's causes and missions. This position offers the exciting opportunity of advancing to a Management role within the company, contingent upon the successful execution of community-based marketing campaigns and the demonstrable contribution of outreach and funding for our clients.
Responsibilities of a Brand Ambassador: Donor Engagement: Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for clientele.
Continuous Learning: Acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training, both in-office and virtually.
Collaborative Innovation: Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes.
Client Relationship Maintenance: Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to strengthen connections.
Resolution of Concerns: Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services.
Cross-Functional Collaboration: Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations.
Requirements of a Brand Ambassador: While a background in customer service, sales, or marketing is preferred, it is not mandatory.
Possess 1-3 years of experience in a customer-facing role to excel in managing relationships.
Exhibit a strong desire to actively contribute to the community by supporting charitable causes.
Available for in-person meetings and training sessions at our office.
Comfortably address both small and large groups, displaying strong communication skills.
Thrive in both independent and team-based work environments.
Exemplifying a solution-oriented attitude and a willingness to support team members.
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