Call Center Representative

Call Center Representative Bilingual Mandarin, Cantonese, Spanish, Russian, Creole Needed! Preferred Home Care of New York, a fully licensed Home Care Agency serving the NY Metropolitan area is seeking bi-lingual Call Center Representatives for our Brooklyn Corporate Office.
We recognize and reward excellence
The chosen candidates will enjoy excellent medical benefits, a pleasant working environment and the opportunity for growth within this fast-growing company. A Call Center Representative performs a wide range of clerical functions specifically related to areas such as reception, answering telephones, distributing messages, and assisting the various departments within the agency.
REQUIREMENTS:
Bilingual Exceptional customer service skills Ability to define problems and tasks, collect data and establish facts, take action and facilitate resolve Ability to perform various computer functions for information concerning patient and aide scheduling and coordination QUALIFICATIONS: High school graduate; some college credit preferred Experience in customer service, reception, or other work-related experience, preferably within the health care services industry Proficient in Microsoft Office Suite, internet savvy. HHA Exchange experience a BIG PLUS Investigative ability, highly organized, self-motivated, takes initiative, excellent written and verbal communication and analytical critical thinking skills EOE