Call Center Representative Spanish (1-9 Pm)

Hours: 1-9 PM
LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met.
Responsibilities:
Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
Record information accurately into ECW
Provide assistance and information to enhance patient experience.
Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
Assist with additional tasks and projects as directed by supervisor.
Qualifications:
Verbal communication skills
Customer service experience
Active listening skills
Computer literate