GET TO KNOW HOTEL ARUNDEL: The Hotel at Arundel Preserve (Hotel Arundel) is the premier independent hotel in the BWI\Hanover market close to Columbia, Baltimore, Annapolis and Washington DC. As an upscale property with two unique full-service restaurants an extensive fitness center and indoor pool along with 12,000 sq. ft. of meeting space, it is perfect for both business travelers, leisure guests and groups. We also host high-end weddings and corporate events and focus on delivering highly personalized service to all of our guests. As a part of Southern, we focus on providing the same experience to our team members through personal engagement, a comprehensive benefit program and unmatched training and growth opportunities. We are looking for high-energy, personally motivated leaders to help us make the Southern Difference both internally and for our guests and visitors.
WHAT WE ARE LOOKING FOR: A self-reliant, high-energy catering professional that can identify, target, solicit and create relationships to book and detail catering events and programs at the hotel. This position directly solicits new catering customers through traditional and non-traditional sales techniques as well as handles incoming inquiries, so the ability to handle multiple segments and business types is essential. The ideal Catering Sales Manager will be able to effectively handle contracting, planning and coordinating special events and meetings while assuring the highest level of customer service. With a focus on social catering, the ideal leader will have experience with weddings and similar social catering businesses with an ability to create unique experiences for our guests.
WHAT WE EXPECT FROM YOU: Actively prospect/solicit and qualify new catering business for the hotelNegotiate food and beverage rates, guest room rates as appropriate, meeting room rental, function space, and/or hotel services within approved booking guidelinesAccurately produce and/or review all catering contracts and/or Banquet Event Orders (BEOs)Arrange and conduct special events, site inspections, and off-site presentations for potential clientsRegularly attend industry meetings/networking events to obtain new business and gain knowledge on industry trendsEnsure proper collection of funds for meetings and events, both directly with the client and with the hotel's accounting teamActs as the liaison between client and operating departments to ensure a successful event and to generate repeat businessAttend hotel meetings as it relates to the position -- including BEO meeting, Accounting Meeting, departmental meetings and trainings, Food and Beverage meetings, etc.Acknowledge all guests and respond promptly to their needs, however busy and whatever time of dayReport any incidents, property damage or injuries immediately to Manager/Supervisor. ensure unresolved incidents are reported to Manager/SupervisorBe familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accuratelyContribute to the team's success by accomplishing tasks and assisting with projects as neededAvailability to work during peak operating times, i.e.: Weekends, Nights, and HolidaysWork as a team member to ensure our guests have the best possible experienceUnderstand the company's emergency procedures and be able to apply them when necessaryLead by example, be a positive example for team in action and attitudeEncourage effective teamworkWork collaboratively with others to analyze and improve work processesPromote positive interaction with all levels of management and vendorsDevelop and adhere to annual action plan/quarterly SMART plansContribute to team/company engagement effortsPerform other duties as assigned by Manager and/or SupervisorJOB KNOWLEDGE & SKILLS: Knowledge of hotel food and beverage operationsExcellent written and verbal communication skillsAbility to perform basic arithmetic and mathematical calculationsOrganized and detail-orientedExcellent time management skillsExcellent interpersonal skillsSound leadership and managerial skillsAbility to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfactionTechnical knowledge and competency in necessary systems and software: [Microsoft Office, Delphi FDC, Cvent] REQUIREMENTS 2-3 years of demonstrated Catering Sales experience, preferably in a hospitality or food and beverage environment with meeting space exceeding 10,000 square feetHigh School Diploma or equivalent required. Associate degree in relevant field preferred BENEFITS Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.
Southern provides: A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low costCompany paid Group Term Life and AD&D InsurancesTraditional and ROTH 401(k) with Company contributionPaid holidays, paid time off, pay for bereavement/funereal leave and jury dutyContinuing EducationYou can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.
Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
