Collections Specialist

Engage with Customers: Proactively reach out to customers to collect outstanding payments and resolve any issues.
Maintain Records: Keep accurate and organized records of all collection activities and customer interactions.
Monitor Accounts: Track tenants' promises to pay and take appropriate action on accounts in default.
Handle Returns: Process and manage returned checks effectively.
Prepare Documentation: Draft and send payment demand letters, including statements, 10-day letters, and legal notices as needed.
Address Inquiries: Respond to tenant requests regarding invoices, charges, and payment plans with professionalism and care
Requisitos:
Education: Bachelor's degree in Accounting, Finance, or a related field.
Experience: 1+ years of experience in collections or accounts receivable management.
Account Management: Proven ability to manage a large volume of accounts efficiently.
Accounting Knowledge: Strong understanding of accounting concepts related to accounts receivable and collections.
Technical Skills: Proficient in collection software and Microsoft Office Suite.