Customer Support Associate (Work From Home)

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $51K per year / Medica, Dental, Vision & Life / PTO / Home Office + Tech Stipend - As a Customer Support Associate you'll: Triage, respond and resolve customer cases; Troubleshoot and answer how-to questions about the Elation EHR (Electronic Health Record), Elation Billing (Revenue Cycle Management) and Patient Passport applications via email, chat, phone, and screen share; Collaborate with other members of the support team; Build expertise in all things Elation, have excellent attention to detail, manage multiple tasks at a time, have strong collaboration skills and be highly empathetic when working with customers...Hiring Fast >>