We are seeking a Director for Helpline Project Management, who will serve as a key expert in project management methodologies and will oversee the project management process across all Helpline projects.
Position Description: Health Resources in Action, Inc. (HRiA) is a non-profit organization working to improve and reimagine public health. We connect, consult, and collaborate to solve complex challenges of access and equity in our health and social systems. Together with our partners, clients, and collaborators, we create actionable solutions so that all people can thrive.
HRiA seeks sustainable solutions for complex problems using an anti-racist approach. We aim to be adaptable and flexible in meeting clients and partners where they are, offering our decades of knowledge and resources to collectively realize our dream of equitable, sustainable health for all. The foundation of this work is centered on our values:
Health and racial equity by identifying and addressing the root causes of health inequities.Leading with heart by demonstrating our passionate commitment to our work.Collaboration by intentionally and respectfully leading, partnering, and following.Innovation by driving toward new strategies and continuously learning.As part of our Public Health Services, HRiA manages an extensive portfolio of behavioral health initiatives, including statewide substance use helplines in Vermont and Oregon and substance use and problem gambling helplines in Massachusetts and Illinois. Collectively we refer to these projects as "The Helplines." We use a trauma-informed, harm reduction approach to support people seeking services for substance use and problem gambling.
We are seeking a Director of Helpline Project Management to oversee the strategic direction of multiple Helpline projects and project management methodologies. This role is crucial in ensuring the successful delivery of services as part of our mission and commitment to harm reduction principles and a trauma-informed approach.
Duties and Responsibilities: Management Oversee the project management process including administration, team leadership, monitoring, prioritization, communication, and quality controls.Establish standards, processes, and tools for effective project management.Work collaboratively with other Helpline leaders to set productivity and quality targets.Ensure contract compliance and timely completion of deliverables within budget and scope.Develop and maintain strong relationships with key stakeholders.Supervise, mentor, and support the professional development of Project Managers.Project Provide leadership in the analysis and implementation of project management tools.Coordinate efforts across work areas and teams.Monitor and analyze project metrics to propose operational improvements.Thought Leadership Maintain expertise in project management methodologies.Provide advice to clients and internal teams.Develop and deliver presentations and attend conferences.New Business Development Identify and assess new business opportunities.Lead proposals and budgets for new or continued projects.Candidate Qualifications: Master's degree in public health, health/business administration, or similar field; or a bachelor's degree with at least 10 years of relevant work experience.A minimum of seven years of leadership experience in program/project management.Project Management Professional (PMP) certification preferred.Demonstrated success in managing programs/portfolios of similar size.Deep knowledge of project management and public health service delivery.Strong skills in logistics, budget/finance, communication, and problem-solving.Excellent client and project management skills.A commitment to valuing diversity of thought, backgrounds, and perspectives.How to Apply: To apply, submit your resume and cover letter online.
HRiA is an equal opportunity employer and is committed to providing access and equal opportunity for individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
#J-18808-Ljbffr
