Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We DoAssist escrow branch operations with disbursement of escrow transactions by printing checks, issuing wires, creating cover letters, and issuing final HUD's. Review and prepare closing files for disbursement once the file is closed. Confirm that the file balances are accurate and disburse the funds according to directions, most often by issuing checks. Work with lenders, buyers and escrow officers to balance files that have closed and disburse the file. HOW YOU'LL CONTRIBUTE Prepares wires for transfer Disburses files and issues checks Issue closing documents and letters to appropriate parties Billing Provide internal and external customer service Numeric and alphanumeric data entry into First American proprietary software Answer a moderate volume of phone calls Deposit incoming funds from lender. Ensure file is properly balance and reconcile any differences with Escrow Officer. Reconcile incoming and outgoing wires. Cut net proceed checks to borrowers, lien holders and creditors as required. Prepare daily deposit slips. Run daily accounting reports WHAT YOU'LL BRING Required Education, Experience, Certification/Licensure High School diploma or equivalent 1+ years Banking and/or Escrow Experience highly preferred KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Intermediate level working knowledge of Microsoft Office applications and escrow related software. Ability to type a minimum of 40 WPM required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives. Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their ta
