At OTIUM, you will:
- Greet and welcome guests, creating a seamless and positive first impression by guiding them through the Otium experience.
- Handle front desk responsibilities, including guest check-ins, check-outs, managing reservations, and addressing guest inquiries with a focus on outstanding hospitality.
- Oversee bar operations, ensuring guests enjoy top-tier service with expertly crafted cocktails and drinks, maintaining cleanliness and a welcoming atmosphere.
- Utilize mixologist skills to create and serve a variety of beverages, ensuring consistent quality and presentation.
- Assist guests with local recommendations, transportation arrangements, and activity suggestions to enhance their stay.
- Address minor maintenance issues or coordinate with contractors for more complex situations.
- Perform housekeeping quality audits and inventory checks in public and guest areas to ensure high standards are met.
- Organize and maintain working spaces in both the front desk and bar areas, ensuring operational efficiency.
WHAT WE LOOK FOR:
- A guest-centric, service-driven mindset with a passion for hospitality.
- 1+ years of experience working in front desk operations, guest services, and bartending, with proven mixologist skills.
- Strong organizational abilities and multitasking skills in a fast-paced environment.
- Familiarity with hotel management systems, reservation platforms, and night audit procedures.
- Experience in crafting cocktails and serving drinks with a focus on quality and guest satisfaction.
- Excellent communication skills, with multilingual abilities being a plus.
- Ability to work flexible hours, including evenings and weekends, as needed.
- Capability to stand for extended periods and lift/carry items when necessary.
- A valid driver's license for occasional guest transportation.
Benefits include:
- Competitive salary and opportunities for career advancement.
- Medical, dental, and vision insurance for full-time employees.
- Paid Time Off & Vacation.
- Daily paid lunch.
- Free books.
- Discounts and free credits for stays at Otium properties.
- A dynamic and collaborative team in a growing company with a strong vision!
Job Type: Full-time
Pay: $10.50 - $12.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Rotating weekends
Work Location: In person