Golf Shop Assistant Manager

**Golf Shop Assistant Manager**
* Naperbrook Golf Course, IL
* Part-Time
* Golf
* Golf Shop Assistant Manager
**Salary:**
$15.00 - $16.00/hr
**Schedule:**Monday-Sunday; 20-25 hours per week
****Start Date:****04/01/2022
**Overview:**
The Golf Shop Assistant Manager position is responsible for assisting the professional staff with daily transactions, customer service and supervisory duties.
**Essential Duties & Responsibilities:**
- Establish, support and maintain collaborative efforts with internal and external customers and organizations.
- Maintain proper phone protocol.
- Collect appropriate fees.
- Reserve tee times.
- Verify Naperville Park District residency.
- Assist in general maintenance and cleanliness of clubhouse.
- Assist in presentation and sale of merchandise.
- Inform customers about daily information.
- Prepare daily closing paperwork.
- Open and close facilities.
- Assist other staff with special duties assigned by professional staff.
- Demonstrate and support park district customer service standards.
- Follow district and departmental safety, personnel, and administrative policies, procedures and ordinances.
**Other Duties and Responsibilities:**
* Perform job responsibilities of the player assistant/monitor pace of play.
* Perform job responsibilities of the cart/range attendant.
* Perform job responsibilities of the food service cashier.
**Knowledge, Skills, and Abilities:**
* Demonstrate excellent communication skills (i.e., professional ability to attend to customer needs).
* Ability to address complaints and resolve concerns as needed.
* Good computer skills in common software programs.
* Knowledge of the operations of golf course and facilities.
* Excellent cash handling skills.
**Education and Experience:**
* High school diploma or equivalent.
* CPR and AED certification required.
* Possession of, or ability to obtain, BASSETT certification within three (3) months of date of hire.
**Special Considerations**:
* Subject to modified/flexible work schedule during high volume work periods.
* Subject to both inside and outside environmental conditions.
* Occasional exposure to pesticides and exhaust fumes.
* Ability to lift light to medium weight (20-50 lbs.) objects.