Guest Service Agent

Description

We are looking for an enthusiastic and friendly hotel front desk agent to join us at Hyatt House San Ramon!

Responsibilities: Checking in and checking out of all hotel guests in a timely, welcoming fashion Manage room bookings through the phone or in-person and be able to answer inquiries about the hotel, rooms, amenities, rates, special requests, etc. Connecting with other departments in the hotel to ensure accommodations are running smoothly This is a fast paced position that will involve cash handling, answering telephones, providing local information to guests, etc. all in an attentive, courteous and efficient manner.