**Reception / Guest Services / Game Ambassador**
Puttshack is looking to attract a diverse team of fun, hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. At the intersection of entertainment and hospitality, Puttshack combines the only tech-forward mini golf game, powered by patented Trackaball technology, with an innovative, globally inspired dining experience that takes its guests on a culinary journey of flavor equally matched by a full bar to create a mixologist-obsessed beverage line-up made from the finest ingredients.
**Job Description**
Responsible for greeting guests with a WIDE-OPEN WELCOME, guiding the guest Safely into and throughout the venue, checking in reservations, seating guests within the venue to dine, and guiding the guest through the fun and excitement of the Puttshack game.
**Summary of Key Responsibilities**
* Bring your 'A' Game each and everyday
* Maintain a pace sufficient to keep up with different levels of guest visits
* Assist with general cleanliness of the reception, cloakroom and guest services area
* Assist guests with checking in their belongings to the cloak room
* Assist guest with game play on the course
* Guide guest to seating areas and deliver menus
* Comply with all safety and sanitation guidelines and procedures.
* Get along with others and be a team player
* Follow all rules, policies, procedures and conditions of employment, including those outlined in the Associate Handbook.
* Other duties will be assigned as needed
**Essential Functions**
* Excellent time management and organizational skills
* Safely and effectively communicate in order to perform and follow job requirements
* Flexibility to work varied shifts, including evenings, weekends and holidays
* Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces
* Ability to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move, or lift up to 50 pounds
* Ability to multitask calmly and effectively in a busy, stressful environment
* Work in confined, crowded space of variable noise and temperature levels
* Safely and effectively communicate in order to perform and follow job requirements in written and spoken direction
Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates and Vendors.
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