Job Summary:
The Program Analyst performs a variety of administrative and quality assurance tasks. Duties include providing administrative support to the VP of Justice Initiatives and SHERO team and overseeing the program's data collection and reporting.
Responsibilities:
•Writes and distributes emails, correspondence memos, letters, forms, etc.
•Plans, organizes and schedules program meetings.
•Takes detailed meeting notes and files accordingly.
•Prepares and distributes regularly scheduled internal and external reports.
•Organizes and maintains program's online case management, data collection, and case filing systems.
•Trains and onboards all new staff and partners on all data systems.
•Follows up with and tracks all partners data collection activities, communicating with supervisors
when items are overdue or missing.
•Assists in writing up and organizing SHERO policies and procedures.
•Completes all program/office supply orders.
•Coordinates with outside systems (IT, telephone, Internet and other providers) to ensure prompt
resolution of issues and continuous quality service.
•Maintains confidentiality of all program information.
Requirements
Qualifications:
•Proven experience in assisting in both administrative/office tasks and in data collection.
•Extensive knowledge of office management systems and procedures.
•Working knowledge of office equipment (printers, computers, telephone systems).
•Proficiency in MS Office (MS Excel and MS PowerPoint); experience with one or all of the following
highly desired: Dropbox, Salesforce, Form Assembly, Foothold AWARDS.
•Excellent written and verbal communication skills.
•Good time management skills, strong organizational skills, and the ability to prioritize work.
•Attention to detail and problem solving skills.
•Good interpersonal skills and ability to work on a team.
Education and Professional Experience:
•Bachelor's Degree
•3 years demonstrated experience in an administrative position in nonprofit setting
Our organization is committed to a diverse workforce that represents the community we serve. Women,
BIPOC, people who are Bilingual in English and Spanish, and people with lived experience are strongly
encouraged to apply.
Benefits
Salary: $58,000
Medical, Dental, Vision, Commuter Benefits Supplemental Insurance at your discretion Access to discounted entertainment benefits
