Date: Oct 1, 2024
Location: San Juan, PR
Company: Popular
Workplace Type: Hybrid
HR Associate | Learning & Development
Job Type
Regular, Full Time, Hybrid from San Juan, PR
General Description
The Human Resources Associate role in the Learning and Development department is responsible of coordinating all training logistics associated with the Compliance and Technology corporate learning programs.
Essential Duties and Responsibilities
Coordinate with external and internal resources/facilitators all the scheduling for the assigned learning activities.
In charge of all electronic training attendance record keeping following established guidelines using our LMS (Success Factors).
Plan, prepare and monitor the production of all training materials for each session.
Ensures that all training session requirements are met according to course design and specifications (room setup, necessary materials, and facility conditions, among others).
Provide support to on-site facilitators to guarantee that the learning experience occurs as designed.
Support functional instructional design activities such as: presentation designs, activities and exercises design, facilitators preparation, among others.
Administer, scores, keeps record, and inform results of different course tests as defined by internal processes and guidelines.
Administer, scores, and keeps record of course satisfaction survey results for each session.
Proactively identifies and communicates, any observed situation or opportunity area of the session.
Prepare reports presenting course analysis, participations, and presentations for their learning projects.
Other responsibilities may include management of invoices and program budget, update of training materials and generate learning activities reports.
Minimum Education
Bachelor's degree in human resources, Industrial Psychology, Labor Relations, Psychology or Education is highly preferred but other degrees are welcome.
Experience
At least two (2) years of experience in logistics/tasks coordination, human resources or learning and development functions.
Knowledge, Skills & Abilities
Project Management: Ability to work under pressure with minimum supervision. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, work with multiple tasks, meet deadlines, and flexible to change. Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, structure, attention to detail and reasoning skills.
Instructional design: Knowledge in developing content using practical adult learning methodologies.
Operational/Regulations Processes: Knowledge of resources allocation, organization's policies, and regulations. Ability to establish, conduct and track operational processes properly, and implement changes.
Excellent customer service, task coordination and problem-solving skills.
Self-directed with demonstrated high levels of productivity and structure.
Able to multi-task many projects simultaneously, with minimal supervision, with a positive attitude ensuring attention to detail, and accuracy within the required timeframe.
Excellent interpersonal and teamwork/partnering skills with both internal and external colleagues.
Willing to travel to different regional training centers located on the metro and other areas, if required.
Excellent ability to write and design learning presentations.
Excellent oral and written communications in both Spanish and English.
Certifications / Licenses
No certifications or license needed.
Important:
The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at
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Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com
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