Job description
Salary: $12.50/hr + Commission
Type: Full-Time
Schedule: Monday to Friday, 9:00 AM to 5:45 PM
Benefits:
· Dental insurance
· Health insurance
· Vision insurance
· Paid training
· Paid time off
· Life insurance
· Career Development Opportunities
Full job description
Intake Specialist
One Health Direct – San Juan, PR 00918
One Health Direct is rapidly becoming a leading supplier of durable medical equipment to our US customer base. With 12 years of experience in the US and 3 years in Puerto Rico, we are committed to helping people and being a top resource for our customers. Our company is one of the top leaders authorized to sell Freestyle products. We are seeking our next Contact Center Patient Advocates to continue building our team of excellent employees.
Are you ready to start a rewarding career where your energetic personality and fun spirit can shine? Base Pay $12.50 plus commission! Paid Training, Full-time 40 hours work-week! Monday-Friday 9:00 AM to 5:45 PM with a benefits package in 90 days.
We're looking for enthusiastic individuals to join our team as Intake Specialist Team! No experience necessary, however it is preferable and will be taken under consideration – we provide all the training you need to be successful!
Why You'll Love This Job:
· Competitive Pay: Earn $12.50 per hour plus commission.
· Comprehensive Training: We offer paid training for up to 6 weeks to ensure you thrive in your new role.
· Great Schedule: Enjoy a consistent Monday to Friday, 9:00 AM to 5:45 PM work schedule. NO WEEKENDS!!!
· Benefits Package: Access to a comprehensive benefits package after 90 days.
· Fun Work Environment: Bring your energetic and fun personality to a workplace that values your enthusiasm and unique style.
What You'll Be Doing:
· Contacting patients regarding durable medical equipment covered by their insurance.
· Communicate effectively with customers via phone calls.
· Listen attentively and take detailed notes to ensure approvals.
· Engage in ongoing training in person.
· Adhere strictly to company policies and procedures.
· Ensure punctuality and attendance for all assigned shifts.
· Maintain a cheerful and positive attitude.
**APPLICANTS WILL BE REQUIRED TO COMPLETE AN ENGLISH PROFICIENCY SKILLS AS PART OF THE APPLICATION PROCESS**
What We're Looking For:
· Demonstrated proficiency in Windows PC navigation, with the ability to operate multiple systems at the same time.
· Available to work 40 hours per week, Monday to Friday.
· Bilingual proficiency in English and Spanish (Preferred)
· Proficient written and verbal communication skills.
· Excellent attendance, positive attitude, and teamwork skillset.
· Understanding of a customer-centric work environment where performance is measured, analyzed, and rewarded.
Fun Fact:
Many of our top performers had never worked in a call center or sales work environment before joining our team! If you have an energetic personality and willingness to learn, we want to hear from you!
Job Types: Full-time, Contract
Pay: $12.50 per hour
Benefits:
Dental insurance
Health insurance
Life insurance
On-the-job training
Paid time off
Paid training
Vision insurance
Schedule:
8 hour shift
Monday to Friday
No weekends
Ability to Commute:
San Juan, PR 00918 (Required)
Ability to Relocate:
San Juan, PR 00918: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: From $12.50 per hour
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Ability to Commute:
San Juan, PR 00927 (Required)
Ability to Relocate:
San Juan, PR 00927: Relocate before starting work (Required)
Work Location: In person
