Established and successful ophthalmology practice located in Forest Hills, Queens seeks an individual who is an experienced and efficient MEDICAL FRONT OFFICE MANAGER/ MEDICAL FRONT OFFICE SUPERVISOR to help manage front desk operations This job requires computer literacy, good communication skills, and previous administrative experience in a medical office. Candidate must have a pleasant disposition, a good work ethic, and the ability to work in a busy and demanding environment. Fluency in Russian or Spanish is a plus. Candidate must be available some evenings and some Sundays. This is a full-time position.
Responsibilities and Duties: Process medical bills and send them to patients or to insurance providers as requiredLog all incoming payments from insurance providers and patients and update internal records to reflect current balancesSend subsequent bills when initial attempts to collect were unsuccessfulCall patients to update records, such as billing addresses and methods of paymentCollect co-pays and other required fees at the time of patient admittanceExplain charges to patients so they understand the fees for which they are responsibleReview claims issues, make corrections as needed, and rebill.Work with patients to develop self-pay arrangements and payment plansDevelop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll, and schedulingImprove employee and client retention rates through active communication and problem-solving effortsContinue education in management, organization, and team-building skillsManage employee schedules and troubleshoot scheduling conflicts as they ariseOrder supplies and equipment as neededEstablish a team atmosphere through leadership and employee development Qualifications and Skills: Associate degree required (B.A. or B.S. preferred)Experience with medical billing and codingProficiency in Microsoft Office suiteExperience with scheduling, budgeting, and payrollAdvanced computer skillsManagement experienceExcellent written and verbal communication skillsComfort with a fast-paced environmentExcellent organizational and time management skillsExcellent customer service skills, both in-person and on the phone About Us
Eyenamics NY, located on Queens Boulevard in Forest Hills NY, provides state-of-the-art care for eye conditions including Cataracts, Glaucoma, and Neuro-Ophthalmology. Led by a team of dedicated medical professionals, Eyenamics provides treatment for a diverse array of conditions in these areas. Eyenamics NY's medical team is committed to offering their robust experience in treating all patients within their expertise.