Operations Coordinator

Plumbing Operations CoordinatorBrooklyn, NY $50,000 - $70,000Responsibilities:Manage and dispatch plumbers efficientlyPrioritize and coordinate service callsCommunicate effectively with customersHandle multiple phone calls simultaneouslyMonitor plumber locations and job progressEnsure timely service completion and customer satisfactionUtilize software to optimize routes and schedulesQualifications:Technical knowledge of plumbing systems and mechanicsStrong managerial and multitasking abilitiesExcellent verbal and written communication skillsSuperior customer service orientationAbility to work under pressure in high-stress situationsProficiency in dispatching software and Microsoft OfficeProblem-solving and decision-making skillsAttention to detail