Summary: We are looking for an experienced Operations and Marketing Administrator to support the operations of our company. This individual will assist in key areas of the business: marketing and business development, recruitment and client management, and internal operations. The ideal candidate will have excellent communication and organizational skills, be well-versed in departmental procedures and policies, and will be able to actively discover new ways to do their job more efficiently to grow the business. A successful candidate will be able to work within the identified areas and understand that their strongest capabilities will be leveraged the most. The goal is to exceed client, candidate, and internal expectations, while always adding value to the business.
Responsibilities Marketing and Business Development
Stay abreast of industry trends to target new businessAssess web site and social media content to mirror changes and direction of firmHead marketing campaigns to existing and new clientsCoordinate social media interactions to keep the firm ahead of competitorsDevise and carry out a targeted research strategy for marketing and business developmentResearch companies, competitors, and the marketplaceReview and construct RFPs on a regular basis Recruitment and Client Management
Create presentations, detailed summaries, and internal and external documents for clients and candidatesTrack and identify prospective clients and candidates using a variety of channels to identify and develop recruiting and sales leadsAssess candidates to ensure background, qualifications, experience, culture, and compatibility are suitableConduct interviews, references, and background checksMap role criteria, define position description, and document specifications with the clientNetwork and build long-lasting client and candidate relationships Internal Operations
Plan and coordinate administrative procedures and devise ways to streamline processesEnsure the smooth and adequate flow of information within the company to strengthen business operationsIdentify opportunities to improve business policies and objectivesManage schedules and deadlinesMaintain professional, technical, and industry knowledgeContribute to team efforts by accomplishing reliable resultsPerform special projects assigned by the management team and CEOPreferred Qualifications
Bachelor's degree in business management, administration, or relatedfield3-5+ years of relevant and/or equivalent experienceProven experience in operations and account managementPrevious experience with sourcing, CRM, marketing, operational and account managementtoolsExcellent knowledge researching market status, trends, and best practicesClient focused and strong relationship building skillsEffective negotiation, influencing, and communication skillsProficient in MS Office and computer literacy skillsAn analytical mind with problem-solving and decision-making skillsExcellent organizational and multitasking abilitiesA team player with leadership skills, creativity, and resourcefulnessTime management and strategic planning skillsIntegrity and confidentiality
