POSITION: Fragrance Specialist (Creed)
STORE LOCATION: Nordstrom Walnut Creek
REPORTS TO: Regional Sales Manager
OVERVIEW - This individual is responsible for executing the Customer Experience and sales strategy on behalf of International Cosmetics & Perfumes. This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm's core values of: Transparency, Recognition, Accountability, and Communication.
CORE RESPONSIBILITIES Champion and drive the Customer Experience and maintain exceptional standards while supporting out-of-home base sales.Drive retail sales plan at the store level by exhibiting accountability for the overall function of the Creed Sales Team, including support to achieve sales plan in all designated stores in the market.Responsible for productivity by achieving personal sales goals to promote Creed and intersell, including pre-sale and launch goals set by the manager.Support and execute action plans based on the market calendar to maximize sales, including executing pre-sell launches and events in stores while partnering with management.Responsible for engaging with customers to build and promote brand awareness.Support monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.Partner closely with manager and team to drive all aspects of the business.Accountable for event pre-sell, goals, and set up.Required to open and close if the position is based in a boutique location.REQUIREMENTS Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty, or luxury goods preferred.Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry.Experienced and comfortable with working within a retail environment and building relationships.Excellent verbal & written communication skills; strong interpersonal skills.Possesses strong attention to detail, event planning, and organizational skills to support business needs.Possesses good technical computer skills, keyboarding, and is knowledgeable about various reporting tools and systems.Flexible and adaptable to changing priorities with the ability and willingness to multitask.Physical ability to move in-store, including kneeling, stooping, carrying, bending, twisting, etc.; ability to lift up to 25 lbs.
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