Patient Coordinator - Garn Mason Orthodontics

Job Type

Full-time

Description

Our office is looking for a fun, energetic front office team member. Patient experience is very important to our office. We value an individual who exhibits the ability to communicate, multi-tasks, and works well with others. Our two doctors and staff are amazing. Teamwork and dependability is crucial for this position. We have a four day weekend every other week. Come join our fun, fast paced orthodontic office!

Duties/Responsibilities:

Deliver a distinctive patient experience with every patient both in person and over the phone Answer calls, and schedule new and existing patients for orthodontic appointments Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history. Maintain a clean and welcoming patient waiting area Collect patient payments and post them to their patient ledger Update necessary documents into patient chart Outbound calls to patients for confirming upcoming appointments Working with clinic and treatment coordinators to ensure great flow for our patients Ensures accurate charting and insurance information has been entered into our software Represents the practice in a positive way, inside and outside of the office Requirements

Requirements At least 1 year experience preferred but willing to train Customer Service experience Passion for delivering the best experience Ability to collaborate and be team-oriented

Salary Description

$18.00 - $23.00