Job Title: Program Coordinator
Location: Oakbrook, IL (Hybrid: In-Person & Remote)
Industry: Non-Profit
Pay: $22.50 - $25/hour
About Our Client:
Our client is a mission-driven non-profit organization that works globally to inspire and empower youth to engage in service and volunteering. The team you will join is passionate about creating programs and resources that make a tangible impact on communities around the world.
Job Description:
The Program Coordinator will serve as the main point of contact for inquiries related to youth membership programs, supporting various strategies to enhance and expand the programs. This position is key in ensuring smooth operations across several administrative functions, including grant and award processing, database management, and communication with internal and external teams.
Key Responsibilities:
Provide customer service via phone and email for youth membership and volunteer programs.Assist with implementing strategies to improve department programs.Oversee the processing of grants, awards, and program-related requests.Manage internal systems (Salesforce, Aptify, BI LaunchPad) to input data and generate reports.Coordinate with mail services to track shipments and troubleshoot issues.Handle program maintenance requests such as sponsorship transfers, name changes, and other administrative tasks.Support volunteer leadership appointment processes by preparing necessary documentation. Qualifications:
3-5 years of experience in administrative or customer service roles.Non-profit experience or background working in multicultural or youth programs is highly preferred.Proficiency in advanced Excel (pivot tables, VLOOKUPs, mail merges).High school diploma required.Strong multitasking skills, ability to adapt to changing priorities, and work independently. Additional Details:
This is a contract role with an open-ended duration.Working hours are Monday to Friday, 8 AM to 5 PM.Team size: You'll join a small team, primarily based in Oakbrook, IL.Hybrid work model: Initially onsite for a few weeks, transitioning to a hybrid schedule (2 days onsite, 3 days remote). Perks:
A chance to work with a mission-driven organization with global outreach.A collaborative and supportive team environment.Opportunities to make a real difference in communities worldwide.Flexible hybrid work model after initial training period. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
