Regional Vice President, Client Success

Regional Vice President, Client Success About the Company Disruptive provider of integrated medical & pharmacy management software

Industry
Information Technology and Services

Type
Privately Held

Founded
2010


Employees
201-500



Categories HealthHealth InsuranceInsuranceFinanceInformation Technology & Services About the Role The Company is seeking a Regional Vice President, Client Success to join their team. The successful candidate will be responsible for dedicated account management, coordination, and product expansion across the company's clients. This role is pivotal in supporting the retention and growth of customers, with a core focus on building and nurturing relationships. The RVP CS will be tasked with developing and executing account strategies, renewing client agreements, and growing account revenues through add-on sales and services. Key responsibilities also include driving client relationships, value realization, and collaborating with sales and product management on client strategy.

Candidates for the RVP CS position should have a minimum of 8 years' experience in an account executive or sales executive capacity, with a preference for those with a background in healthcare IT, particularly with health plans and related service providers. The role requires specialized skills in managing relationships with complex products and clients, as well as strong administrative, communication, and organizational abilities. Proficiency in computer applications such as Salesforce, Outlook, Word, PowerPoint, and Excel is essential. A BS/BA degree or equivalent experience in healthcare practice management is required, with a Master's degree being preferred. The ideal candidate will have a proven track record of delivering results, achieving high client satisfaction, and fostering strategic partnerships.

Hiring Manager Title
Chief Growth Officer



Travel Percent
Less than 10%

Functions Sales/RevenueAccount Management/Optimization