What You'll Do: Develop the team - Focus on self-improvement while supporting the success of others Put the Customer First - Consistently convert customers to Tay ho by finding ways to say 'yes' and engage with every guest. Achieve Results - Take ownership of every shift and take pride in your job Collaboration - Work with others to find success as a group Adapt to Change - Solve problems through an open-minded and all-inclusive approach Assist with any additional duties assigned Oversee food and beverage management, including inventory, ordering, and budgets Responsibilities:
•Greeting, seating, and escorting guests.
•Providing menu recommendations and additional information.
•Upselling additional products when appropriate.
•Checking ID's to prevent minors from ordering alcoholic beverages.
•Taking orders using software, order slips, or by memorization.
•Communicating order details to the kitchen staff.
•Delivering food and beverages in a timely fashion.
•Delivering checks and collecting bill payments.
•Cleaning and maintaining the appearance of tables and tableware.
•Providing exceptional customer experience.
Requirements: Bilingual - English and Vietnamese Must be at least 18 years of age Servsafe/ Food Handler certified- manager level. Excellent verbal and written communication skills. Excellent interpersonal, negotiation skills, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Moderate supervisory and leadership skills including, but not limited to, evaluating performance, appraising, and taking disciplinary action when necessary Work closely with team members during high volume shifts Have reliable transportation Ability to stand for long periods of time Ability to perform job functions with minimal supervision, attention to detail, and speed Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required May stand for long periods of time and lift up to 50 pounds Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Ability and willingness to work evenings, holidays, and weekends Benefits: Competitive pay Paid sick leave, parental leave, and community service leave The opportunity to be on the ground floor of a rapidly growing brand Paid vacation time Profit sharing and bonuses available Tay Ho is privately owned growing company and we are looking for managers who want to grow with us.
