Title: Senior Catering Operations Manager - Fenway ParkRequisition #: 515875
Location: Boston, MA, US, 02215
Job DescriptionThe Senior Catering Services Manager is a key leadership role that is responsible for leading the catering operations at a large account or coordinating multiple catering outlets at a single account. The Senior Catering Services Manager is responsible for planning and the execution of catering orders and special events. Additionally, this position will lead all aspects of and advise the catering team to implement all events in line with customer expectations.
Job ResponsibilitiesDevelop and complete catering solutions to meet customers' needsDevelop and maintain effective client and customer rapportDeliver consistent quality in planning and carrying out eventsFacilitate the delivery of prepared food built from banquet event ordersAssist clients in planning special events and providing creative solutions to clients' needsTrain and direct catering employees to ensure catering and events standards are followed ensuring quality in final presentationProvide completed Banquet Event Orders to team and handle quality assurance with all requestsResponsible for delivering sales, food, and labor targets and maintaining department budgetsResponsible for execution of catering events of varied size and scope including staffing and managementEnsure accurate reporting of all catering related revenue, expenses, and receivablesRecruit, train, schedule, and lead Catering teamEnsure compliance with all food, occupational and environmental safety policiesQualificationsRequires at least 3 years of experienceRequires at least 1-3 years of experience in a management rolePrevious experience in events and catering requiredRequires a bachelor's degree or equivalent experienceAvailable to work event-based hoursMust have excellent communications skillsComplete Food Handlers and Alcohol Service Certifications as requiredRequires occasional lifting, carrying, pushing, and pulling up to 50 lb.Ability to stand for extended periods of time
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