Work Location Type:Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details
The MSM Implementations team, within MSM Operations manages & facilitates the Category Review process as well as other assortment growth initiatives within Grainger. This includes working to set up/iterate standard process and the workflow management tools that track the work. This department also provides reporting and meaningful insights into the progress of work. You will oversee the project tools that manage Category Review work, and the workflows that route the work from one department to the next. You will report to the Manager, MSM Implementations.
You Will Be a workflow process and tools owner (e.g., Jira, SmartSheet) including an advanced training resource for these tools Own reporting and analytics for team and identify opportunities to improve reporting and processes within department
Workflow ownership and maintenance
Partner with teams and leaders across organization
Maintain knowledge of the Category Review process and team historical information
Maintain documentation of current processes for internal and cross-departmental use
Manage project quality control/auditing, escalation, and execute within given deadlines
May lead, develop and standardize additional workflows
You Have 3+ years Merchandising, eCommerce, Project Management or Product Lifecycle experience, or equivalent analytical experience Required Demonstrated continuous improvement & project management experience; especially of large-scale, cross-departmental projects
Experience working in teams with dynamic, process-driven, multi-channel work environments
Proficiency using data and reporting tools (e.g., Teradata, PowerBI) to perform data analysis and make data-driven insights and decisions
Excellent stakeholder management and communication skills
Rewards and Benefits
With benefits starting day one, our programs provide choice and flexibility to meet team members' individual needs. Check out the highlights below and review all our benefits at GraingerTotalRewards.com.
* Medical, dental, vision, life, and pet insurance plans and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
* 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no match required
* Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education and tools
* Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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