Senior Vice President, Commercial Insurance Agency Operations About the Company Fast-growing independent insurance broker
Industry
Insurance
Type
Privately Held
About the Role The Company is seeking a Senior Vice President for Commercial Insurance Agency Operations and Client Service. This strategic leadership role is pivotal in driving the organization's performance with a strong focus on the client experience. The successful candidate will have comprehensive oversight of the region's operational activities, leading initiatives to optimize processes, enhance operational efficiency, and ensure high levels of client satisfaction and retention. Key responsibilities include monitoring performance indicators, developing and implementing programs for customer feedback, and staying abreast of industry trends and regulations to provide valuable insights to the executive team.
Applicants must have a significant career in commercial property and casualty insurance, with a deep expertise in insurance agency operations, particularly in the areas of client service and policy administration. The role requires a leader with a proven track record in management, including driving growth, spearheading key initiatives, and developing high-performance teams. The Senior Vice President will be expected to assess and mitigate competitive risks, as well as explore and implement emerging technologies to streamline operations. The position demands a forward-looking, strategic approach to leadership and a commitment to the continuous improvement of the client experience.
Travel Percent
Less than 10%
Functions FinanceStrategy