Description:
The Shift Supervisor is responsible for creating and facilitating an environment focused on guest relations. Manages employees effectively according to company policies, procedures and guidelines. Delivers food during peak hours of operation. Responsible for start-up of equipment and processes (opening shift) and shut down of shift (closing shift). Manages cash flow throughout shift, makes deposits to safe and bank utilizing cash deposit procedures. Responsible for administrative paperwork to include reports, inventory and ordering as necessary. Promotes company initiatives and is responsive to guest needs in a positive, friendly manner.
Additional responsibilities will include working with outside vendors and sales programs.
Job Tasks and Responsibilities:
•Manages employees in accordance with daily, weekly, monthly, quarterly and annual labor and cost of sales goals
•Effectively manages guest relations
•Participates in inventory - to include assisting with count, ordering, receipt and proper zoning of product
•Participates in and ensures execution of Master Prep and production sheets
•End of night paperwork
•Opening equipment and processes
•Closing equipment and processes
•Assistance with Catering responsibilities - delivery, production, order taking and problem resolution
•Meal Period/Rest Break compliance
•Makes deposits to safe and bank utilizing cash deposit procedures (Armored car service)
•Delivers food during peak hours - to table and to catering guests
•Responsible for maintaining state Foodhandler/ServSafe certifications
•Responsible for maintaining food safety and restaurant cleanliness standards
•All other duties as assigned
Requirements:
Job Specifications and Requirements:
•High School diploma or equivalent
•State Foodhandler card/ServSafe certification as applicable
•Minimum of 6 months experience in a Corner Bakery Cafe restaurant operations position or similar concept experience showing ability to lead and execute restaurant operations
•Possess strong guest service and communication skills
•Organized and detail oriented
•Ability to research and develop vendor relationships
•Proficient in use of Microsoft Outlook, Word, Excel and POS - Point of Sale systems
•Bilingual (Spanish) a plus
Additional Info:
We are an Equal Opportunity / E-Verify Employer.
We follow all Ban the Box and Fair Chance hiring guidelines per federal and local laws.
