Position Summary: Provide supervision to staff involved in the provision of case management services.
Principal Responsibilities:
Supervise social workers and community workers in daily operations of case placement, - supervision, coordination, and/or client relations, and problem solve/resolve emergent issues. Assist staff members through regularly scheduled individual conference in analyzing case problems and improving their diagnostic and helping skills. Maintain established agency policies and procedures, objectives, quality assurance program and safety standards. Consult with and keep department director informed of activities, needs, and problems related to demands. Assure that staff adhere to mandates established by contract and that quality service as well as case coordination services are provided. Assist in assessing the case worker's skills and identify specific training needs for staff. Evaluate performance of staff periodically and reports to the director. Supervise and direct case workers in developing written care plans and comprehensive assessment forms. Attend case conferences with social work staff from other departments and agencies. Attend community based. Attend and actively participate in staff meetings. Review case records to ensure that services are provided according to the assessed care plan. Assist in resolving difficult client issues. Help client and family through individual or group conferences to understand, accept, and follow care plan recommendations. Participate in planning for improving services by interpreting social factors pertinent to development of program. Provide coverage for workers who are out of office, sick or on vacation. Substitute for Director in his/her absence. Salary Range- $60,000-$64,000 to commensurate with experience. Job Competencies & Minimum Qualifications: MSW required Two years human services experience. One year supervisory experience. Valid driver's license and car registration. Bilingual Chinese or Korean preferred. Working knowledge of Microsoft Office Suite and other technology. Able to work independently. Excellent verbal and written skills. Excellent customer service skills. Working Conditions/Physical Demand: Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Occasionally exposure to toxic or caustic substances and outdoor weather conditions; risk of exposure to pathogens and unsanitary conditions in client's homes.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
