Grainger is a leading broad line distributor with operations in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today. Zoro Tools, Inc. is seeking a Sr. Product Manager - Recommendations in Chicago, IL with the following requirements: Master's degree in Business Administration or related field plus 5 years related experience. Prior experience must include: Build business case and strategy for technology products including working in a complex corporate structure with active participation in multi-discipline, high-performance teams to identify and analyze operational issues and customer buying behaviors; Build products involving advanced system design, advanced algorithm development/implementation/testing such as artificial intelligence or machine learning products; Work with Data Querying technologies like Microsoft SQL Server to perform analytical methods including data interpretation, optimization, and predictive modeling; Utilize Design Thinking to understand customer behavior specifically involving sales data and customer behavior data to create offers and recommendations for customers such as recommendation engines, promotions, marketing strategies etc.; Interact and influence Senior Leadership including C-suite executives inclusive of creating management reports, presentations, and analysis using Microsoft Office Software; Recommend strategies through the analysis of primary market research involving customer surveys, focus groups and market research analytics such as Net Promoter Score; Explore, evaluate and validate business processes, customer offering and business models to develop strategies to enter new markets, acquire companies and improve profitability. 100% remote work allowed from anywhere in the U.S. Please submit resume to reference job #312913. PERM-RM #LI-DNI #IN-DNI Grainger is an equal opportunity/affirmative action employer. We provide equal employment opportunities regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, religion, age, disability status, veteran status, or any other protected characteristic. Our commitment to inclusivity includes offering reasonable accommodations during the hiring process. If you require an accommodation during interviews, please let us know and we will provide the appropriate assistance.
